Don Chalmers Ford Hot

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Contact Info

Phone Number
1-800-481-9374

Dealership Info

Dealership Type
Automobile
Primary Car Manufacturer
Ford

Dealership Location

State
NM
Military Base(s)
Zip Code
87124
City
Rio Rancho
Address
2500 Rio Rancho Blvd

Map

User reviews

Average user rating from: 1 user(s)

Overall rating 
 
1.0
Professionalism and Integrity 
 
1.0  (1)
Military Discounts (Dealer or Manufacturer) 
 
1.0  (1)
Service Department (if applicable) 
 
1.0  (1)
Quality of Facilities 
 
1.0  (1)
Overall Customer Service 
 
1.0  (1)
Ratings (the higher the better)
Professionalism and Integrity
Military Discounts (Dealer or Manufacturer)
Service Department (if applicable)
Quality of Facilities
Overall Customer Service
Certification
 Accept
Dealership Review
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 No
 Buy or look for a vehicle
 Service
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 Dealer
 Manufacturer
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Comments
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Don Chalmers Ford 2017-01-26 21:58:52 Doree Flinn
Overall rating 
 
1.0
Professionalism and Integrity 
 
1.0
Military Discounts (Dealer or Manufacturer) 
 
1.0
Service Department (if applicable) 
 
1.0
Quality of Facilities 
 
1.0
Overall Customer Service 
 
1.0
Reviewed by Doree Flinn    January 26, 2017

1.0 star rating 1/26/2017
I would have given them no stars if I could. We took our vehicle in for trade in and when they took it out for test drive they cracked the dashboard. Apparently they tried to force open the space saver under the cd player and when they realized it shouldn't be forced, they slammed it shut and cracked the dash on either side of the player. We didn't make the trade and less than 24 hours later we noticed the crack. No one else drove the vehicle in the interim. To make matters worse, when we confronted them, they denigned it and said that could never happen. Of course it did. Apparently they work on alternative facts. Don't ever do business with them

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Dealership Review

Do you recommend this dealer?
No
Purpose of Visit:
Buy or look for a vehicle
Did you buy a vehicle from this dealer?
No
What kind of military discount or special were you offered?
Dealer
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